I think my parent nees care, what do I do?

The Aged Care Process

What are my parent’s responsibilities under the Admission Agreement?


Your parent’s Admission Agreement will outline all charges, and how often fees are to be paid.

The government sets a price limit by region – called the Maximum Contribution – on the cost of care. The Maximum Contribution ranges from $819.00 to $900.73 per week as at 1 July 2013. For example, in Christchurch the limit is $848.75 per week as at 1 July 2013.

Find the Maximum Contribution rate for your region on the Ministry of Health website

If your parent is eligible for the government subsidy, they will have $34.87 left over each week from superannuation after paying for care. If they are not eligible, they will not have to pay more than the regional price limit.

These prices are for the package of care set by the government. Your parent will have to pay extra if they want more services.

The agreement states how much notice you will get if the fees are changed. It outlines the procedure for if you cannot pay your fees.

You will be charged for the day you arrive at or leave the facility, or transfer to another rest home. You can be away from the facility for up to 21 days before someone else can take over your room.

Safety and Security

The Admission Agreement will outline the facility’s liability for damages to your belongings. Money, bankcards, chequebooks or valuables are your responsibility.


The Admission Agreement will outline under which circumstances the facility can ask you to leave.

Your parent's rights under the Admission Agreement


Click here to find a rest home »

Step Nine: Your parent is now ready to enter the rest home

Step Eight: What happens after we have chosen a rest home?