I think my parent nees care, what do I do?

The Aged Care Process

What services should we expect from the rest home?

Your parent will receive a package of care set by the government.

The package of care will include:

Accommodation and facility services


General Practitioner Services

What other requirements must rest homes meet?

The government sets requirements for accommodation, services, staffing and equipment. The Age-Related Residential Care contract - an agreement between rest homes and the government - has information on these requirements.

Click here to see the Age-Related Residential Care Contract on the Ministry of Health website


Step Nine: What will my parent need to sign before they enter the rest home?

Step Eight: What happens after we have choosen a rest home?