I think my parent nees care, what do I do?

The Aged Care Process

What services should we expect from the rest home or hospital?

Your parent will receive a package of care set by the government.

The package of care will include:

Accommodation and facility services


General Practitioner Services

What other requirements must rest homes meet?

The government sets requirements for accommodation, services, staffing and equipment. The Age-Related Residential Care contract - an agreement between rest homes and the government - has information on these requirements.

Click here to see the Age-Related Residential Care Contract on the Ministry of Health website


Step Six: Who pays for my parent's care?

Step Four: How do they decide what care my parent will get?